Insurers

Dependable

With RUI, dependability comes standard. You can rely on a team that shows up on time, communicates clearly, and follows through. We answer when you call, deliver on our commitments, and work to meet budgets, specifications, and expectations every step of the way.

Reliable Estimates

We understand that accurate estimates matter, so we deliver quotes you and your insureds can count on. Every estimate comes with photos, drawings, and full documentation so you know exactly what to expect.

Expert Claims Management

With extensive experience working alongside carriers, we have developed a deep understanding of insurance processes. We’re equally knowledgeable in permitting, regulations, suppliers, and all the factors required to ensure a seamless process from initial contact to project completion.

Strong Follow-Up and Communications

Communication is an important key to success. You can count on us to be readily available and open for discussion throughout your project. Our transparent approach keeps all parties confident and informed.

Commercial Expertise

When disaster impacts a business, efficient immediate action is essential to recovery. The team at RUI understands the importance of keeping operations moving, which is why the top insurance providers rely on us to manage their most critical construction challenges.

Rapid Response – When every minute counts, we put boots on the ground. Our professional estimators, assessors and project managers will be on site from day one, getting the restoration process moving forward faster than you’d think possible.

Full-Service Solutions – With four decades of experience, RUI has mastered helping clients navigate a wide range of construction and restoration challenges—from fire and smoke damage to water and mold issues. Our team approaches every project with care and confidence to get the job done right.

No Project Too Large or Complex – No project is too large or too complex. Our team is comfortable handling restoration and repair work of any size, from single-structure repairs to large, multi-building and industrial losses.

Leadership and Partnership – We work directly with your policyholders with sensitivity to the financial, physical and emotional pressures that they’re under. You can count on our team to guide them through the entire process, minimizing their stress and maximizing their satisfaction.

Residential Expertise

Residential losses can be overwhelming for your policyholders. Our team understands both the financial and emotional strain that follows a disaster, and we guide homeowners through the restoration process with compassion and respect. From beginning to end we work thoughtfully and efficiently, recognizing the importance of time, budget, and peace of mind.

Prompt & Professional – We mobilize quickly after a loss, arriving on site without delay - often the same day as the loss itself - assessing the situation and developing a restoration plan.

Full-Service Solutions – We provide comprehensive restoration and construction services, managing every phase of the process under one roof. Our integrated approach simplifies coordination, ensures consistency, and delivers a smoother experience for our clients.

Making the Complex Simple – We manage the details and navigate logistics. There are many steps to restoration and we're here for your policyholder through it all. Straight forward or complex, our clients can rest assured they are in capable hands.

Clear Communications – Our project managers are experienced liaisons between your claims representatives and your insureds, ensuring that everyone is kept informed as the project moves forward.